We despatch parts as soon as payment clears:
We despatch postal orders same day if payment is made before 16:00 UK time.
We despatch courier delivery same day if payment is made before 10:30 UK time.
We will email you tracking information when we send your item.
Royal Mail target is to deliver international post to your country within one week. The packet then has to clear customs and be delivered locally – about one week for European destinations and 2-4 weeks for World destinations.
If your order does not arrive within these timescales inquire first with your local post company who may be holding it, if unable to deliver for any reason.
You may return any items for refund:
1. If you no longer need the part, please contact us within 14 day by email (firstname.lastname@example.org) and return the part to:
On safe receipt of the part, we will refund you the item price + basic delivery to you (but not any excess for express delivery).
2. If the part is faulty, please contact us within 14 day by email (email@example.com). We may require you to return the part.